Preparing for Your First Appointment
From the time you contact our office to begin counseling services, our goal is to help you feel as comfortable as possible.
The first step is for you to provide us with some basic information, including your name, date of birth, contact information, your availability and whether you would like to use insurance to pay for your services. We will also ask you to tell us briefly about what you would like to work on.
With that information, we can begin the registration process and work on connecting you with the therapist that is best for you.
You will be provided a unique link to access our online client portal, which will allow you to enter your demographic and payment information in a convenient and secure manner. You will also be asked to sign consents electronically and complete some initial intake forms.
Once you have completed the online registration process, we will do a courtesy check of your insurance benefits if you are using them, and will call you to review coverage and the amounts that will be your responsibility.
Your therapist will then contact you to set up your first appointment.
Any time you have administrative or billing questions or concerns, you can reach someone by calling 317-210-3737 or emailing us at Admin@windingroadscounseling.net
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
